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How Our Contactless Check in Works

At Stargazer Hotel, we’ve made your stay refreshingly easy. From seamless digital check-in to 24/7 support by phone or text, everything is designed for comfort, privacy, and convenience. Arrive at your own pace, settle in effortlessly, and enjoy a peaceful stay under the Monterey skies.

What You Need to Know

  • Fully Contactless Service

    At Stargazer Hotel, we operate with a completely contactless model. You’ll never have to wait at a front desk just text or call us anytime. Our team is available 24/7 to help, but always respects your space.

  • Digital Registration

    After you book, we’ll send you a text message with a secure link. Complete the registration form, upload a photo ID, and submit in just a couple of minutes. Once done, we’ll send you your room number and the code for your door’s keypad lock.

  • Smooth Arrival

    On your check-in day (after 3:00 PM), you’ll automatically get your room number and door code as long as registration is complete. This lets you walk in and get settled no waiting, no counters.

  • Last-Minute Bookings Welcome

    Even if you make a reservation at the last minute, the process stays the same. Just finish your digital registration before arriving, and you’ll get your room details instantly.

  • Digital Guidebook

    We’ll also send a digital guidebook via SMS. It’s packed with local suggestions places to eat, nearby attractions, hidden gems and it even doubles as a reference for your door code.

In Detail

  • Our Service Style

    We’re always here, but never in your way. Whether you need help or want privacy, reaching us by phone or text is easy yet there’s no physical front desk to interrupt your stay.

  • Check-In Process
    1. After booking, complete your registration through the link we send. You’ll confirm your details and show your ID.
    2. You’ll also receive a link to our digital guidebook.
    3. On arrival day, once registration is done, you’ll be texted your room number and keypad code.
    4. Feel free to arrive any time from 3:00 PM onward no lines, no waiting.
  • Check-Out
    • When you’re ready to leave, simply close your room door no desk, no fuss:
    • Standard check-out: 11:00 AM
    • Late check-outs (subject to availability):
    • Late check-outs Until 12:00 PM – $25
    • Late check-outs Until 1:00 PM – $50
  • Requests or Help

    Need anything during your stay? Just text or call us:

    • From your room phone: dial “0”
    • From your mobile: send a message or call

    We’ve stocked your room with most essentials. If something’s missing, we know where to find it just ask.